Wednesday, September 7, 2011

Fitting Rooms Done Right.

A mother was in the fitting area waiting on her son to show her the clothes he had with him.
I went into the area to check on things and after clearing out a room, a gentleman walked into the area behind the mother's back. Looking over the woman's shoulder I said "Do you need a room?"
"Oh, no, I'm just waiting on my son."
An understandable mistake. The gentleman was still behind her, though, so I opened the next fitting room and looking over the mother's shoulder again I said "you can take this one."
"Okay," she replied and took a few steps toward the room, the gentleman in toe.
"Oh, I meant for him."
"Thank You," said the man.
The mother stepped back and hung her head in shame as though suddenly in sleep mode.
I wonder what she would have done if I had let her step into that fitting room. Was she expecting it to be a like a confessional with a small bench and a mesh window seperating her from her son?
"It has been five years since my last fitting room experience."

Still on fitting rooms that night I asked a woman "How'd everything work out?" as she exited.
"No," she replied and walked on with the clothes in hand.

There is no "saving" of fitting rooms, especially with a line of shoppers waiting for a room to empty out.
A young boy went into a room alone, no parent or friend nearby. Shoppers were lining up and patiently waiting the next available room so I clean up nearby. Next thing I know, this young boy is walking out of the fitting room so I go to let someone in.
He had placed his door check between the door jam to keep it open, to save his room!
I removed the door check, along with the clothes he left inside. Leaving your clothes in the room doesn't tell me you're coming back; it happens quite frequently in the opposite case (and is not appreciated)!
The young boy comes back: "I was getting another shirt."
"I'm sorry, but we had a long line of people waiting. You can have this one here, though," I said as I opened another room for him."
"But I wanted those clothes I left in there," he says with a few more articles in hand.
So I brought him those clothes and when I checked on him next, he asked me to get him something in another size; easy as pie!

While on the subject of fitting rooms...
I know every store is different, but if you're in a store with great customer service then the fitting rooms are always locked. No, you're not just weak on the first try or just on that door; they are ALL locked! Do not try, try again to open that fitting room door with your human strength. And least of all DO NOT crawl under the door!

Secondly, if you need to come out and show a fellow shopper what you have on or to look for an associate for help of any kind, there is a secret way to do so without your room locking you out every time. It's called guiding the door gently so the jam does not slide into the lock. Wouldn't you know it! Only force and the turn of the handle will lock that door.

Now you know.
Have a great day and come again!

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